Job Summary:

We are seeking a dynamic and versatile individual with experience in office administration/ human resources/sales or customer service to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our office while also providing exceptional customer service and support to our clients. This position is based in Accra (Ghana) and requires a multi-faceted skill set, excellent communication skills, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

– Manage day-to-day office operations, including maintaining office supplies and equipment.
– Coordinate and schedule meetings, appointments, and travel arrangements.
– Handle incoming and outgoing mail, emails, and phone calls and interact with the company’s branches and management teams in other countries.
– Maintain a clean and organized office environment.
– Assist in the onboarding of new employees and consultants, at national and regional levels.
– Assist with HR functions, such as recruitment, onboarding, and employee records management.
– Facilitate employee training and development programs.
– Help coordinate employee benefits and payroll administration.
– Handle customer inquiries and provide information about products or services.
– Assist in managing sales orders, invoices, and inventory tracking.
– Follow up with potential clients and leads to schedule appointments or meetings

– Provide excellent customer service by addressing customer inquiries, resolving issues, and ensuring customer satisfaction.
– Maintain accurate customer records and databases.

Qualifications:

– Master’s degree in management, HR or any relevant field.
– Experience in office administration or HR or sales support or and customer service roles.
– Strong organizational skills with the ability to multitask and prioritize tasks effectively.
– Excellent communication and interpersonal skills.

– Knowledge of French language is an asset.
– Proficiency in office software (e.g., Microsoft Office Suite and Google Workspace).
– Attention to detail and a proactive attitude.
This position offers a unique opportunity for a well-rounded professional to contribute to multiple aspects of our business. If you are a motivated and adaptable individual with a passion for delivering exceptional service and supporting various functions within a company, we encourage you to apply.

How to apply

Send a cover letter and your CV to jobs@africalabel.com; add to the subject: “Office Manager ALG Ghana”.

Only qualified candidates will be contacted.